Returns & Exchanges
At Something Went Wrong, we believe fashion should be fearless, but if your fit isn't quite right, we've got you covered. We offer a 30-day window for returns and exchanges on all items in their original, unworn condition.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return authorization slip inside.
Ship It Back
Affix the prepaid shipping label provided in your portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing